• You excel at engaging and developing trusted advisor relationships with Senior Executives in Marketing, Sales, Operations, IT and any other cross organizational teams tied to the clients Sales Enablement Strategy 
• Fast paced environments and shifting priorities excite you  
• Client satisfaction is of the utmost importance to you  

• Manage the overall relationship with assigned accounts within Seismic's Financial Services client base 
• Ensure renewal of assigned accounts  
• Ensure senior stakeholder relationships are grown and maintained  
• Collaborate with client to define and drive account strategy  
• Conduct regular business review meetings with key accounts  
• Partner with Professional Services, Sales and Marketing leadership to grow Seismic’s presence and brand in the Financial Services sector 
• Translate customer needs and issues into a set of business requirements  
• Craft detailed requirements of client solutions that can be passed to solutions engineering teams  
• Uncover new opportunities and work closely with sales to cross-sell and upsell  
• Provide strategic guidance, best practices, and expertise related to application use and solutions for client's business use cases  
• Prepare clients for upcoming releases and ensure product readiness  
• Manage multiple fast paced projects  
• Conduct regular business review meetings with key accounts  
• Provide ad-hoc troubleshooting, ongoing training for existing customers, as needed  
• Assist with other services and support activities, as required  
• Some travel will be required  

• Degree - Business Administration, Finance, Economics, Accounting, Marketing, Computer Science, or equivalent work experience  
• Experience in FinTech or Financial Services 
• Commercial savvy and an understanding of the SaaS sales and renewal processes 
• Strong preference for those with experience in SaaS, renewing ARR        
• Must have prior proven success as a client advocate  
• Advanced proficiency with the Microsoft Office Suite including Microsoft PowerPoint, Microsoft Word, and Microsoft Excel  
• In-depth knowledge of data systems and structures  
• Strong written and oral communication skills with proven ability to initiate and manage relationships with customers of all levels  
• Self-starter with the ability to manage multiple projects simultaneously  
• Ability to understand and translate customer requirements  
• Critical thinking, analysis, troubleshooting, and problem-solving expertise   
• Ability to effectively prioritize and escalate customer issues  
• Ability to adapt to a rapidly changing environment   

At Seismic, we’re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page. 

We are committed to fair and equitable compensation practices.

Seismic's annual base salary range for this position will vary based on applicant's location, experience, job level, skills, and abilities as well as internal equity and alignment market data. The range listed below is the minimum to the maximum of our target hiring range.

Seismic's salary range for this position is: USD $61,200.00/Yr. - USD $105,500.00/Yr.

This position is also eligible to participate in Seismic's incentive plans in addition to base salary. The actual incentive amount will very and will be subject to the terms and conditions set in the applicable incentive plan.