Supporting and enabling our customers’ success is at the heart of everything we do at Seismic. Our mission in Customer Education is to support the competence of our learner audiences, drive adoption of our product platform, and increase customer satisfaction, leading to customer retention.
We are looking for a skilled Curriculum Developer to join our team who will be responsible for creating engaging, innovative, and interactive learning experiences for our customers. The ideal candidate has experience using adult learning principles, proven course design and development methodologies, and is highly proficient in using course authoring and multimedia design and development tools. This is a highly consultative and collaborative role, working with key stakeholders across the organization to identify customer education needs, make solution recommendations, and rapidly develop short-form content to meet customer needs.
The Curriculum Developer is a key member of the Customer Education team. This position will be responsible for the rapid design, development, and maintenance of high-impact educational content. This role combines instructional design expertise with a strong focus on agility and content accuracy, ensuring that customers receive timely and relevant learning experiences aligned with the evolving Seismic platform.
This role will support the Customer Education & Certification function, will focus on customer-facing deliverables, and is aligned with the Customer Success organization.
You are a creative and agile learning professional with a passion for customer education and a knack for simplifying complex concepts into engaging, bite-sized learning experiences. You thrive in fast-paced environments, bring a collaborative spirit, and are always looking for innovative ways to improve content development and delivery. Your attention to detail, strong communication skills, and ability to balance quality with speed make you a key contributor to customer success.
Rapidly develop customer-facing educational content, including:
Short-form video tutorials
Interactive iorad walkthroughs
Product release training materials
Micro Courses
Digital guides and job aids
Bachelor’s degree in Instructional Design, Education, or a related field
3+ years of experience in instructional design or curriculum development, preferably in a SaaS or technology environment
Knowledge of adult learning principles and performance-based instructional design
Background in customer education, enablement, or product training
At Seismic, we’re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page.
We are committed to fair and equitable compensation practices.
Seismic's annual base salary range for this position will vary based on applicant's location, experience, job level, skills, and abilities as well as internal equity and alignment market data. The range listed below is the minimum to the maximum of our target hiring range.
Seismic's salary range for this position is: USD $61,200.00/Yr. - USD $105,500.00/Yr.
This position is also eligible to participate in Seismic's incentive plans in addition to base salary. The actual incentive amount will very and will be subject to the terms and conditions set in the applicable incentive plan.